FAQ
Frequently Asked Questions

Our Frequently Asked Questions

We want to help you decide as quick as possible, so we’ve prepared a few frequently asked questions from our business guests.

General

Yes, the reception is open 24 hours for guests.

Yes the food and drinks service is 24 hours.

The coordinates are 50.840594005336314, 3.604022259615392

Leopold Hotel Oudenaarde is 0.3km from the city centre.

The train station is a 15 minute walk from Leopold Hotel Oudenaarde.

Leopold Hotel Oudenaarde is 1.6km from the nearest swimming pool and 1.6km from the sports centre.

Leopold Hotel Oudenaarde is 0.3km from shopping areas.

There is plenty and see and do around Leopold Hotel Oudenaarde. We are just 0.5km from the museum.

Yes, Leopold Hotel Oudenaarde is in a very central and safe area.

Yes, Leopold Hotel Oudenaarde sells gift vouchers that can be used towards accommodation or our Bar del Mundo. 

Checking in & out

Your room is available for check-in from 3pm.

Yes, we can provide early check-in at 11.00 am for an additional charge.

Check-out time is before 11am.

Yes, it is possible to request a late check-out until 14:00.
The price is 30 EUR per room.

Yes, arrange this with reception at Leopold Hotel Oudenaarde.

Yes, you can upgrade your room for an additional charge. 

Yes, if you wish to make any of these enhancement please give 72 hours notice. 

The rooms are serviced between 9.00am to 3.00pm.

Yes, there's a luggage room available.

Rooms & amenities

There are 4 different types of rooms: Standard, executive, long stay studios and family rooms. We also offer interconnecting rooms. 

Pets are not allowed at Leopold Hotel Oudenaarde.

Service animals are allowed without any additional fee. However, the guest is liable for any damage made by the service animal.

Yes, we offer complimentary Wi-Fi throughout the hotel and public areas.

There's a high speed internet connection.

Yes, there are two lifts to take you up to your room or down to the underground parking.

Yes, there is air-conditioning throughout the hotel.

All bedrooms and public areas are non- smoking. There is a dedicated area where you can smoke near the entrance. 

Toiletries are only provided in the studio rooms.

You can find soap and tea & coffee making facilities in your room.

The bathrooms have both available.

Please ask a member of our team at the reception for assistance or contact us.

Yes, laundry can be handed in at 8:30 am during the midweek. You'll get your laundry back the same day at 6 pm.

Payment & reservations

Booking directly on the website of Leopold Hotel Oudenaarde is the best way to make a reservation and gets you the best rate guarantee.

Prices start from €107 for a room without breakfast.

No, room rates do not include breakfast unless you have booked a package including breakfast.

Yes, the hotel room prices at include VAT. 

A credit / debit card is required to guarantee the reservation at the time of booking.

No, there are no direct booking fees.

We accept all major credit cards.

Yes, the information which you provide is not made available to any third parties, and is used by Leopold Hotel Oudenaarde only in line with the purpose for which you provided it.

If you would like to make a booking of more than 9 rooms, please contact us directly.

Please email or call Leopold Hotel Oudenaarde directly.

It is best to request your invoice of your stay at the reception on departure.

Yes, you can make a booking on behalf of another person.

Yes, in order to book your room, you have to be above 18.

A credit card needs to be provided for your stay.

Please contact us for assistance.

Yes, your booking is guaranteed, but the best option is to book online on our own website.

Online, or contact Leopold Hotel Oudenaarde if you made the booking directly with us.

The cancellation policy depends on your bookings rate plan.

Please email or call us directly.

You must cancel your reservation through their website.

If you do not show for your reservation, the card provided will be charged for the first night.

Prepayments cannot be refunded. If agreed, the deposit will be used for a future booking. 

Food & Drinks

We serve breakfast, lunch, and dinner including snacks at the Bar del Mundo. 

No, we do not offer a kid's dinner menu.

Yes, Bar del Mundo serves lunch, dinner, and snacks each day. 

Yes, there's a bar, called Bar Del Mundo.

The bar is open 24 hours.

Space in the bar can be reserved on request.

No, a reservation for the restaurant is not required, but it is preferred.

Yes, children are allowed in the bar, if accompanied by an adult.

Breakfast is available Monday - Friday 6:30am to 10:00am, Saturday – Sunday 7:00am - 11:00am.

No, we do not offer room service for breakfast.

The restaurant offers an a la carte menu and snack options.

Yes, there are great food options for all diets. Please make sure to mention your dietary requirements to our staff.

Yes, you can charge your bill to your room.

Yes, please contact us if you would like to book a private dining space.

Yes, we can cater for up to 35 people.

Family and Children

Yes, children are welcome at Leopold Hotel Oudenaarde, if prebooked.

Yes, there are 6 family rooms available as well as interconnecting rooms. 

No, we don't offer any enhancements.

Yes, there are reduced rates for children under a certain age.

No, we don't offer babysitting services.

No, we do not offer a kid's menu.

No, we do not offer baby-changing facilities.

We can offer a baby cot (€10) and a baby chair (free) based on request and availability. 

Yes, children are allowed in the bar at Leopold Hotel Oudenaarde, if accompanied by an adult.

accessibility

Yes, we have accessible rooms available.

Yes, there are accessible parking spaces available. 

Yes, there is a step-free entrance. 

Yes, the main door opens automatically.

Yes, the entrance is wide enough for a wheelchair.

Yes, service animals are allowed without any additional costs. However, the guest is liable for any damage made by the service animal.

Yes, there is a wheelchair accessible bathroom near Bar Del Mundo.

Yes, we have accessible showers.

Yes, the lift is wheelchair accessible.

Transportation & parking

Yes, we provide a printing service for boarding passes. We charge 10c per copy.

You can try to extend your stay if there is enough availability. 

Yes, there is free parking available outside Leopold Hotel Oudenaarde and we offer underground carparking at an additional cost of €10 per day.

Yes, you can rent a car nearby at Interim car Oudenaarde.

Yes, you can rent a city bike for 20 euro per day and an electric bike for 30 euro per day. Note: Subject to availability - only bookable by check-in.

Parking de Ham is located just outside the entrance of Leopold Hotel Oudenaarde.

The coordinates of Leopold Hotel Oudenaarde are 50.840594005336314, 3.604022259615392

The train station is a 15 minute walk from Leopold Hotel Oudenaarde.

No, we don't offer chauffeur services.

Yes, if you are parking in the underground parking underneath the hotel, it needs to be pre-booked.

Yes, there is free parking just in front of the hotel.

The nearest airport is Brussels Airport.

We are located 80km from Brussels Airport.

No, we do not offer a shuttle service.

The best way to get to Leopold Hotel Oudenaarde is by driving on highway E40 - N60.

The best way to get to Leopold Hotel Oudenaarde is a train to Oudenaarde (direct).

Other facilities & services

No, we do not have any meeting and conference room facilities available.

No, we do not host weddings or ceremonies.

No, there is no gym on site.

Leopold Hotel Oudenaarde is fully GDPR compliant. Please visit our Privacy Policy page for more information.

Book Now
Arrival
Sat
07
Sep 2019
Departure
Sun
08
Sep 2019
Book Right Here For The Best Deal
  • Save €10 Per Night
  • Late Checkout
  • 10% Discount on Food & Drinks
  • Free Cancellation
  • Free Welcome Drink